Syllabus:

Unit 1
An Overview of Organizational Behavior: Concept, Disciplines contributing to OB; Historical Overview of OB; Approaches to the study of OB Nature of Organizational Behavior, Psychology, Sociology, Anthropology, Social Psychology, Economics and Political Science as Contributing Disciplines, Human Resource Approach, Contingency Approach, Productivity Approach, System Approach, Organizational Effectiveness, Benchmarking, TQM, Six Sigma.

Unit 2
Micro Perspectives of OB: Individual behaviour: Personality- concept, determinants of personality, Personality theories – Sigmund Freud, Erikson, Chris Argyris, Types of Personality – Type A & type B, MBTI, Perception- meaning, nature & process. Learning- meaning, theories & principles; Individual Decision making: Decision making in organizations, Ethics in decision making. Attitude-concept., components of attitude, formation of attitude, Job satisfaction: Causation; impact of satisfied on employees and workplace. Values- concept, types of values, sources of values, Fear Fighting- Meaning, concept and importance, Motivation-concept, types of motives, theories of motivation -A. H. Maslow, Herzberg, Elderfer, McClelland, Vroom, Theory Z

Unit 3
Group Behaviour & Leadership: Conflict- Types, causes, conflict resolution. Group- Definition, Importance, Types of groups. Stages of group formation. Group dynamics – factors affecting group dynamics. Group Decision Making- Process & Types, Group V/S Team, Stress–Causes, effect & coping strategy, Leadership styles and its effectiveness – Autocratic, Democratic, lassez-fair; Contemporary issues in leadership, Roles & activities of leadership.

Unit 4
Dynamics of OB: Organizational Culture- meaning, impact of organizational culture, Organizational Change- process, resistance to change, how to overcome resistance to change. Stability v/s change, proactive v/s reactive change. Organizational Development- OD intervention, OD techniques- sensitivity training, Survey feedback, process consultation, team building.
Organizational Development – OD Techniques

Skill Level: Beginner