POM P4- SUPPLY CHAIN MANAGEMENT

Course Outcomes

Students of this course will be able to:
1. Describe the key concepts and structure of Supply Chain Management
and the driving forces in contemporary Supply Chain Management.
2. Identify the various flows in real world supply chains.
3. Compare and contrast push and pull strategies in Supply Chain
Management.
4. Illustrate the relationship between Customer Value and Supply Chain
Management and understand the current trends in SCM

Syllabus Contents:

Unit 1:

Supply Chain Structure:
Introduction to SCM, Shift from enterprise to network, Structure of a SC, Push
based SC, pull based SC, Tradeoff between Push & Pull, identifying appropriate
Push & Pull Strategy for SC, Commodity & cost centric SC, Agile SC. Flows in
Supply Chain: Forward & Reverse SC, Product, Services, Information, Funds,
Demand, and Forecast flows in Upstream & Downstream direction.

Unit 2:

Total Supply Chain Management:
Changing business landscape driving forces: Shift from Operations to Services,
Impact of globalization & technological revolution, Shift from linear SC to
collaborative networks, power shifts in the SC- demands for flexibility of
partnerships, core competencies, growth in outsourcing, Increased complexity of
processes.
Customer Value:
Empowered consumer, Customer focused Marketing & SC service outputs,
customer service availability, operational performance, reliability. Customer
satisfaction customer expectations, enhancing customer satisfactions,
limitations of customer satisfaction. Customer success achieving customer
success, value added services, customer value requirement mapping, CRM.

Unit 3:

SCM Building blocks:
Overview of customer focus & demand, resources & capacity management,
procurement & supplier focus, inventory management, operations management,
distribution management in SCM. Key Operational Aspects in SC, Creating the
Lean SC JIT Purchasing, JIT Transportation and JIT Production. Kanban,
VMI.

Unit 4:

Current Trends in SCM:
Current trends in Warehousing, IT/Digitization in SCM, AI, ML, IOT
Application in SCM, Sustainability in SCM, Cloud Technology in SCM etc.

Skill Level: Beginner